Chapter 5 — Group Process & Decision Support
Group dynamics, groupthink symptoms, and the red team role in decision support.
Concepts & tools in this chapter
Section titled “Concepts & tools in this chapter”- Group Dynamics — How groups form norms, status hierarchies, and cohesion — the substrate groupthink grows on.
- Groupthink — Collective pressure for conformity that suppresses dissent and produces overconfident, under-examined decisions (Irving Janis).
- Confirmation Bias — Seeking and overweighting evidence that confirms what we already believe.
- Decision Support — Red Team role: improve decision quality, not own the outcome — inform, don’t replace, the decider.
RedTeam commands
Section titled “RedTeam commands”/redteam groupthink/redteam devils-advocate/redteam ideate/redteam converge/redteam review
RedTeam note
Section titled “RedTeam note”GTM tools are first-class — not optional extras for “difficult” teams.